Award-Winning, Nationally Recognized Service

Award-Winning, Nationally Recognized Service

Loffler provides industry-leading copier and printer service and support to organizations of all sizes

FCE number one logo finalSince 1986, Loffler Companies has been a Minnesota-based, privately held company dedicated to providing the best office solutions for your business needs. As a Diamond Level Service Excellence Award winner, Loffler has one of highest-rated service departments in the country. Our technicians and trainers are certified experts on the products and services we offer so you can be confident your business or organization is always productive.

Our commitment to confirm your request for service via phone within one hour, our 2.6 hour average response time for equipment service, and the fact that our technicians carry the latest technology to instantly locate the necessary parts and information, make us your most valuable partner for business technology and services.

 

We’re the People You Want to Rely on When Time and Money Matter 

• All equipment is serviced by our 60 full-time, specially trained local technicians who include technical analysts, certified manufacturer trainers, product segment supervisors, and service managers.

Service teams focus on color, office, and production devices specific to manufacturers, with technicians specializing according to brand and model.

All technicians are network certified, ensuring your machines are installed and connected in one visit and any service call network issues can be identified or resolved.

• Service vehicles are stocked daily with a full inventory of parts to increase completions of repairs on our first visit. In addition, we rank nationally in the top 8% of dealers for having the correct parts with us on every service call.

Loffler is rated among the top 10% nationally in service response out of 210 dealers.

 

Read more about our Award-Winning Service Department and Nationally Recognized Support

Loffler Companies honored by Konica Minolta with a 2016 Pro-Tech Service Award for Service Excellence

Loffler Companies Recognized as an Elite Dealer for Seventh Consecutive Year

Loffler Companies Earns Elite Spot in Canon Advanced Partner Program

Loffler Companies honored as Office Technology Service Excellence Diamond Award Winner from BEI and ENX Magazine