Loffler provides industry-leading copier and printer service and support to organizations of all sizes
Since 1986, Loffler Companies has been a Minnesota-based, privately held company dedicated to providing the best office solutions for your business needs. As a Diamond Level Service Excellence Award winner, Loffler has one of highest-rated service departments in the country. Our technicians and trainers are certified experts on the products and services we offer so you can be confident your business or organization is always productive.
Our commitment to confirm your request for service via phone within one hour, our 2.6 hour average response time for equipment service, and the fact that our technicians carry the latest technology to instantly locate the necessary parts and information, make us your most valuable partner for business technology and services.
We’re the People You Want to Rely on When Time and Money Matter
• All equipment is serviced by our 60 full-time, specially trained local technicians who include technical analysts, certified manufacturer trainers, product segment supervisors, and service managers.
• Service teams focus on color, office, and production devices specific to manufacturers, with technicians specializing according to brand and model.
• All technicians are network certified, ensuring your machines are installed and connected in one visit and any service call network issues can be identified or resolved.
• Service vehicles are stocked daily with a full inventory of parts to increase completions of repairs on our first visit. In addition, we rank nationally in the top 8% of dealers for having the correct parts with us on every service call.
• Loffler is rated among the top 10% nationally in service response out of 210 dealers.
Read more about our Award-Winning Service Department and Nationally Recognized Support