Cloud-Based Unified Communications System
Elevate is an easy-to-use cloud-based unified communications system that helps employees to be more productive and collaborative. It includes a full-featured phone system combined with chat, web/video conferencing, and file collaboration and backup capabilities.
Whether in the office or remote, Elevate UC seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and workstyles.
INCREASED
PRODUCTIVITY
Elevate makes
a more productive
workforce
- Allows a user’s mobile devices to interact seamlessly with the corporate phone system
- Virtually anywhere, anytime, and on any device -creates a more flexible workforce
- Transcribes voicemail messages to text and/or email, allowing for more efficient voicemail management
- Integrated chat, video conferencing, screen sharing, file sharing, and file backup extends reach and facilitates increased collaboration
LOWER COSTS
No phone system infrastructure
hardware to buy, install,
manage, upgrade or replace
- Reduces infrastructure and operating costs
- Consolidates voice and data onto one network
- 90+ enterprise-grade calling features INCLUDED in the service
HIGH RELIABILITY
Elevate's voice network is
purpose-built for reliability
- Redundant East/West datacenters increase reliability and reduce latency
- Stringent prequalification guidelines and proprietary VoIP network testing help ensure a reliable connection and crystal-clear voice quality
SIMPLIFIED SCALING
& MANAGEMENT
Elevate scales according to
the needs of any business
- Order only what you need for today and add users and resources anytime
- Ordering additional service is easy and can be spun up quickly
- Scales to a large number of users per business
BUSINESS CONTINUITY
Never miss an important
business call
- Elevate automatically rings all your end points (desk phone, mobile, etc.) with every call and in the event that you don’t answer, it routes the call to any number you choose (branch office, automated attendant, mobile number, etc.)
VOICEMAIL
- Voicemail to email via an attached MP3 file
- SMS notification
- Voicemail transcription
- Auto-deletion of voicemail after 90 days
- Change personal greeting
- Remote voicemail access
CONFERENCE BRIDGE
- Unique Toll-Free number
- Up to 50 simultaneous conferences
- Start up to a 25 person reservation-less conference
- Schedule up to a 100 person reserved conference
- Separate host and guest codes allow full conference control
- Conference calls can be recorded for downloading, reviewing and sharing
BUSY LAMP FIELD (BLF)
- Indicates presence - whether another user’s extension is currently in use
- Other user’s extension and name information are presented as virtual “buttons” on the desk phone’s display
- The BLF display can be used for speed dials, and also make or receive calls on behalf of another user
VIDEO CONFERENCING
- HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive
- Share your computer desktop with team members in real-time, improving collaboration and speed of decision making
- Includes a conference dial-in number and custom URLs for meetings
CALL FLIP
- Allows the user to seamlessly move an active call from the desk phone, the desktop app or the mobile app to another device
- Called party will hear hold music while the caller utilizing the Call Flip feature switches devices mid-call
WEBFAX
- Users receive, view, manage faxes via the web, or as email attachments
- Users may send faxes from any Internet-connected PC
- Does not require an additional phone line
FILE COLLABORATION
- Easy and secure file sharing
- Access the most current version of files from any device
- Co-edit in real-time
- Access file server content from mobile devices without a VPN
TEAM CHAT & MESSAGING
- Send and receive chat messages and file attachments in real-time with team members (individuals and groups)
- Pin favorite contacts to the top of your list
- Mobile chat and desktop chat messages are instantly synchronized
- View free/busy/away statuses of all your contacts
- Chat messages securely encrypted in transit and at rest
ELEVATE MOBILE APP
This powerful mobile application transforms your phone into an essential collaboration tool, making teamwork on-the-go easier than ever. See who is available, chat with colleagues, and manage voicemails -anytime, anywhere.
- Extend your business phone number and extension to your mobile phone, so you can place and receive calls on-the-go or even transfer calls from your desktop phone to your mobile device - seamlessly, without interruption.
- Your full desktop chat history is synchronized with your mobile device so you can stay connected and continue conversations no matter where you are.
ELEVATE DESKTOP APP
The Elevate UC Desktop App brings essential collaboration tools together so employees can see who is available, chat with colleagues, place and receive calls, share screens, start video calls and share files - all from one application.
- Have the flexibility to use your desktop application to place and receive calls in two ways, either as a call controller for your associated desk phone or as a softphone from your PC or Mac.
- One place to see the availability of coworkers, place a phone call, start team chat and launch a video conference.
- With the Elevate UC desktop and mobile applications, you take your contacts, files, and conversations with you - wherever you are.
ONLINE MEETING VIDEO CONFERENCING & SCREEN SHARING
Elevate UC includes GoMeet.com, an easy-to-use, reliable video collaboration tool.
- HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive.
- Screen sharing. The computer desktop can be shared with team members in realtime, improving collaboration and speed of decision making
- Includes a conference dial-in number, and custom URLs for meetings
SHARESYNC® FILE SHARING & SECURITY
ShareSync File sync and share with backup for desktops, mobile devices, and file servers.
- The most current version of files from any device
- Easy and secure file sharing
- Integration with Windows file server, Exchange Email, Active Directory, Outlook, Office, and Office 365
- Full control over files, users, devices, and sharing activities
ELEVATE SMS FEATURES
The SMS business texting feature allows users to send and receive SMS messages from the Desktop and Mobile application.
- Keep your personal phone number private
- Text with your business phone number from the Elevate mobile and desktop apps
- This service is free of charge. Unlimited messaging included with the Elevate and Elevate Pro plans.
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