Core IT Services

Core IT Services Support Your Technology

Each organization has a unique technology infrastructure and different needs to support it. However, what's consistent throughout is that as your business grows, so does its complexity. Loffler can assist with tools and services to aid in making the complex simple again.

Net Promoter Score: 83

That's above world class!
(Net Promoter Score?)

With our Core IT services program, you manage your IT infrastructure using the same tools that Loffler does to support hundreds of its clients. Our professionals work with you to set up patch management, asset inventory, alert monitoring and reporting for your company, and you manage it. You’ll also have access to our team of experts when you need them. Core Services is our base level of tools and service.

If your requirements are greater, our Co-Managed Services provides more interaction with skilled Loffler engineers.

If you prefer to outsource your IT, LofflerVision is our all-encompassing proactive and reactive support service. Whichever level of service you choose, the goal is to keep your infrastructure up and running smoothly, so you can focus on what's most important to your business.

Patch & Asset Management

Managing important software and firmware updates for your organization's technology can become time-consuming. We can help manage important patches and keep your equipment up to date. This includes not only the continual Microsoft patches but also many third party patches required to keep your systems operational and secure.

Contact an Expert

Alert Monitoring

Your network becomes more complex as your organization grows. And with the added complexity of wireless networks, security, and BYOD, your network can be a headache to manage. Loffler can audit, standardize, and implement industry best practices for your network and set up an effective alerting process to keep tabs on your environment. These alerts would be delivered to you to assist in managing your environment.

Contact an Expert

Monthly Reporting

As part of our service, you receive a monthly Server Health Summary for your review. In addition, a Hardware and Software Asset Summary is provided to assist in managing your technology assets.

Contact an Expert

Ticket Portal

A dedicated Ticket Portal is provided for requesting changes or additions to any of the services provided. More importantly, if you need a Loffler engineer to assist with a more urgent issue you have access to schedule an experienced engineer for remote or onsite assistance at competitive T&M rates.

Contact an Expert