Total Satisfaction Guarantee

Total Satisfaction Guarantee

We Guarantee Your Satisfaction – 100%! 

If you are not totally satisfied with the copier or printer you have acquired from LOFFLER Companies, LOFFLER will, at your request, replace it without charge for a similar model.

This guarantee applies only to equipment that has been continuously maintained from the date of installation under a LOFFLER Maintenance Agreement.

This guarantee assumes you are producing less than the monthly maximum recommended volume on an average basis. 

This guarantee will be effective for a maximum of 5 years following the equipment delivery.*

Does not apply to Hewlett Packard and Lexmark printers, phone systems or IT Services.

*Certain home-office, facsimile, and refurbished models are covered for 3 years.


Loffler. Exceeding expectations of clients, employees, partners and the community.