Managed IT Services

Get Back to The Work You Do Best

Each organization has a unique technology infrastructure. However, what's consistent throughout is that as your business grows, so does the complexity. Loffler can help you make the complex simple again.

As an IT managed services provider based in Minneapolis, our team of experts can be on-site to solve immediate issues. Additionally, we offer unlimited remote support to keep your infrastructure up and running smoothly, so you can focus on what's most important to your business.

Net Promoter Score: 87

That's above world class!
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Help Desk Services

 

 

Dedicated, professional help desk services give you the support you need in order to keep your business running smoothly. Loffler's award-winning help desk services are flexible and highly-available, so you're always covered.

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Network Administrator Services

 

 

Your network becomes more complex as your organization grows. And with the added complexity of wireless networks, security, and BYOD, your network can be a headache to manage. Loffler can audit, standardize, and implement industry best practices for your network.

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Centralized Services

 

 

Patches, scripting, and ensuring your end-user devices are safe from malware and other malicious attacks can become a job in itself.

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CIO Services

 

 

Growing organizations often don't have the personnel with the time nor the capacity to drive the strategy behind the technology running your business. If your organization doesn't have a dedicated Chief Information Officer, Loffler can be your CIO.

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Patch & Asset Management

 

 

Managing important software and firmware updates for your organization's technology can become time-consuming. We can help you manage important patches and keep your equipment up to date. This includes not only the continual Microsoft patches but also the many third party patches required to keep your systems operational and secure.

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Alert Monitoring

 

Your network becomes more complex as your organization grows. And with the added complexity of wireless networks, security, and BYOD, your network can be a headache to manage. Loffler can audit, standardize, and implement industry best practices for your network and set up an effective alerting process to keep tabs on your environment. The alerts can go to you or we can manage them on your behalf.

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Proactive Analysis 

 

 

Patches, scripting, and ensuring your end-user devices are safe from malware and other malicious attacks can become a job in itself. Loffler offers the tools to take on this burden.

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Monthly Reporting

 

 

As part of our service, you receive a monthly Server Health Summary for your review. In addition, a Hardware and Software Asset Summary is provided to assist in managing your technology assets.

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Ticket Portal

 

 

A dedicated Ticket Portal is provided for requesting changes or additions to any of the services provided. More importantly, if you need a Loffler engineer to assist with a more urgent issue you have access to schedule an experienced engineer for remote or onsite assistance at competitive T&M rates.

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Everyone on the support team at Loffler is simply the best in the world. They never say 'sorry, we can't fix it' or 'not our problem', they just fix whatever is broken. You should change the name of the Help Desk to…The Loffler Solution Center: Where Problems Go To Die.
Director of Information Technology
Bonfire Wood Fire Cooking & Axel’s Restaurants

Ready to Make Technology Work For You?

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