Our 100% Satisfaction Guarantee!

If you are not totally satisfied with the copier or printer you have received from Loffler, we will, at your request, replace it without charge for a similar model. Here are a few more details you will want to know about our total satisfaction guarantee:

  • This guarantee applies only to equipment that has been continuously maintained from the date of installation under a Loffler Maintenance Agreement.
  • This guarantee assumes you are producing less than the monthly maximum recommended volume on an average basis.
  • This guarantee will be effective for a maximum of 5 years following the equipment delivery.*
  • Does not apply to Hewlett Packard and Lexmark printers, phone systems or IT Services.

*Certain home-office, facsimile, and refurbished models are covered for 3 years.

Loffler. Exceeding expectations of clients, employees, partners, and the community.

Learn More About Loffler's Total Satisfaction Guarantee

Explore More Insights

Modern Cyber Threats and How to Stay Ahead of Them
December 16, 2025

Modern Cyber Threats and How to Stay Ahead of Them

If you feel like cybersecurity is a never-ending game of catch-up, you’re not alone. The threat landscape is evolving ...
Read More
December 9, 2025

5 Signs It’s Time to Switch Your IT Provider

You signed the dotted line with high hopes. Your managed IT provider promised proactive support, airtight security, and ...
Read More
December 2, 2025

Celebrating Connection, Community, and Print with Girls Who Print

When I first got involved with Girls Who Print, I had no idea how much this community would come to mean to me. Over ...
Read More