Service Requests

To save time and make our client’s jobs easier, Loffler has secure, web-based Client Portals for placing service requests, ordering supplies, monitoring current calls, and checking service history, all with real-time information.

Copier & Printer Portal

IT & Phone Portal

Please call 952-925-6868 for after-hours service.

For Copier and Printer Service Requests

If you have a portal account, please click the “Copier & Printer Portal” button above to login.

If you do NOT have a portal account, click the”Copier & Printer Portal” button above and follow the instructions to create an account, or you may complete your request below and click the “Place My Service Request” button at the bottom.

Service requests placed online will be processed during normal business hours, Monday-Friday, 8 a.m.-5 p.m. (central time).

*Please note: As of December 31, 2017, we would like all clients to transition to the customer portal or email the customer service team directly at

Service Request Form