Loffler Companies honored by Konica Minolta with a 2016 Pro-Tech Service Award for Service Excellence
As a Pro-Tech Certified dealer for the tenth consecutive year, clients can expect and rely on Loffler’s knowledgeable people, valuable skills and quality systems to meet their production needs.
Konica Minolta Business Solutions U.S.A., Inc. announced that Loffler Companies has been honored with a 2016 Pro-Tech Service Award at the Art of Disruption Dealer Conference in Los Angeles. Presented by Konica Minolta CEO, Tom Taiko, President and COO Rick Taylor and EVP, Dealer Sales, Alan Nielsen, the Pro-Tech Award recognizes those Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction.
“Konica Minolta is committed to assuring the highest performance standards across our organization,” said James Ingrassia, vice president, solutions support division, Konica Minolta Business Solutions U.S.A., Inc. “The Pro-Tech Service Award represents achievement of Konica Minolta’s highest standards for dealer service and proficiency.”
A Pro-Tech Service Award winner for the tenth time, Loffler Companies, headed by President and CEO Jim Loffler, is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning solutions. To attain the Pro-Tech standard, each element of Loffler’s operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.
“We are continuously striving to maintain top business practices in the marketplace,” said Jim Loffler. “Our long-standing partnership with Konica Minolta allows us to offer an array of top options partnered with the best service and support in the industry. Being Pro-Tech certified assures our clients they can expect and rely on our knowledgeable people, valuable skills and quality systems to meet their production needs. Our customer first focus is the number one reason to rely on Loffler Companies.”
In addition to being Konica Minolta Pro-Tech certified, Loffler is an authorized Konica Minolta training center. Loffler is proud to provide clients with nationally recognized service and support, including being rated number one in the country for first-call effectiveness, and having the 2015 Top-Rated Service Technician in the United States on their service team. Konica Minolta has also been rated #1 in customer loyalty by Brand Keys for nine years, proving their products meet and exceed the expectations of consumers.
Loffler Companies, excelling under Jim Loffler’s leadership since 1986, continues to be the leading business technology and services provider in Minnesota and Western Wisconsin. Recognized as the number one Minnesota Canon copier dealer, the top Konica Minolta dealer covering Minnesota and Western Wisconsin, as well as an HP Elite Partner dealer, Loffler’s more than 400 employees work hard every day to exceed the expectations of clients, partners and the community. In addition, Loffler is one of the top 10 Canon and Konica Minolta dealers in the country and a Konica Minolta bizhub PRO specialist, making it clear why they are an Elite Dealer. Loffler Companies’ goal is to be the best business solutions provider in the Midwest.
About Loffler Companies
Founded in 1986 by Jim Loffler, Loffler Companies provides business technology and services to improve a client’s productivity and bottom line results. Offerings include multifunctional copiers and printers (Canon, Konica Minolta, HP, Xerox, Lexmark), managed print services, software and workflow technologies, IT solutions, VoIP phone solutions (NEC and ShoreTel), and on-site people-based management of copy centers and mail rooms. Today, Loffler has more than 400 employees supporting Minnesota and Western Wisconsin clients whose businesses are local, national and international in scope. For more information about Loffler Companies and how it can help your organization succeed, please call Loffler at (952) 925-6800 or visit www.loffler.com.