In The News | Loffler

Loffler Companies honored with 2015 Pro-Tech Service Award for Service Excellence for record ninth consecutive year

Written by Loffler Companies | Jun 15, 2015 9:17:26 PM

Certification assures clients they can expect and rely on knowledgeable people, valuable skills and quality systems to meet their production needs at Loffler.

Konica Minolta Business Solutions U.S.A., Inc. announced that Loffler Companies of Minneapolis, MN has been honored with the 2015 Pro-Tech Service Award, which recognizes Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction.

“Konica Minolta is committed to assuring the highest performance standards across our organization,” says James Ingrassia, vice president, solutions support division, Konica Minolta Business Solutions U.S.A., Inc.  “The Pro-Tech Service Award represents achievement of Konica Minolta’s highest standards for dealer service and proficiency.”

A Pro-Tech Service Award winner for the ninth-time, Loffler Companies, headed by CEO and President Jim Loffler, is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning solutions. To attain the Pro-Tech standard, each element of Loffler Companies’ operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.

“We are continuously striving to maintain top business practices in the marketplace,” said Jim Loffler. “Being Pro-Tech certified assures our clients they can expect and rely on our knowledgeable people, valuable skills and quality systems to meet their production needs. Our customer first focus is the number one reason to rely on Loffler Companies. Congratulations to our world-class service organization led by Joel Nelson, and thanks to our loyal and valuable clients who entrust their document production to Loffler.”