Printing Out of Control?
Nearly 90% of businesses today do not track their printing costs. The costs of toner, maintenance, network support, and the user of multiple vendors, not to mention the security and compliance risks so many businesses face can be staggering. From multiple departments purchasing their own supplies and equipment to multiple vendor relationships, managing a business’s printing can become incredibly taxing on IT departments, administration and accounts payable.
Gartner group reports that over 40% of IT help desk calls are printer related. Using IT professionals to respond to printer issues takes them away from supporting more mission critical projects.
Considering Managed Print Services, a unified approach to the management of hard copy print devices such as printers, scanners, copiers, and fax machines, can make a significant improvement to businesses workflow and cost reduction. A detailed analysis and study of your print environment creates a right-sizing plan that determines the ideal number and type of devices and the optimum locations, which increases and improves workflow and can cut costs by up to 30 percent. Managed Print Services also monitor the use of supplies, such as toner, and automatically ships materials as needed so users never run out. Instead of IT technicians using their valuable time for hardware issues on printer and copiers, specially trained technicians respond promptly and keep businesses functioning at a highly productive level.
A Managed Print Services plan can also include secure printing and scanning using PIN code access for authenticating users or HID badges, which also allows for single sign on to other company devices in different locations, branches or campuses. Additional assets gained through secure print include mobile printing, and print and copy accounting which allows for departmental chargeback, tracking and reporting.
The advantages of a Managed Print Services plan include:
- Nation-wide service & support
- 24-hour online customer service portal
- Automated data collection
- Automated supply fulfillment
- Automated meter readings
- All parts and labor
- Live reporting of service and printer activity
- Right-sizing recommendations
- On-going review of program benefits
- Toner recycling