Contact Center/Interview Recording
Who needs voice/video recording equipment and services? Call/contact centers, law enforcement, attorneys, child advocates, judges, organizations needing meeting transcripts, Public Service Answering Points (PSAPs) and more. In short, your company likely needs voice/video recording products. Loffler delivers advanced video, call and data logging solutions to track performance, provide insights and increase efficiency. They also offer training, installation, maintenance and the best service available.
Contact Loffler today for a customized voice/video strategy.
PSAPs, law enforcement and others benefit from state-of-the-art NICE and RevCord call recording solutions and NextGen 911 solutions that capture phone, radio and trunked radio transmissions as well as online chat, instant messages, text messages and photos from phones. Capture all communications and easily recreate an entire incident for court purposes.
Easy to use, state-of-the art digital audio and video recording technology has replaced old-fashioned analog recordings and cumbersome VHS tapes. The experts at Loffler will help you navigate, choose and support high-quality, secure audio/video recording technology.
Whether you need to capture every call in your center for regulatory compliance, or record a random sampling of calls for quality management, Loffler can find the best solution for your call recording needs. Locating and replaying calls is also quick and easy with improved call center recording technology. Data security and call archiving features can ensure your recorded calls are stored safely for as long as your business requires.